FAQs
Have questions about shipments, delivery time, tracking, franchise or support? Find the most commonly asked queries below.
Where can I track my shipment?
You can easily track your shipment using the Tracking ID provided at the time of booking. Visit our website, enter your tracking number, and view real-time shipment status, current location, and expected delivery date.
How long does delivery usually take?
Delivery timelines depend on the service type and destination. Standard delivery takes 2–7 working days, while express delivery is faster. Remote locations may take slightly longer.
Can I modify or cancel my booking?
Yes, you may modify or cancel your shipment request before dispatch. Once the parcel is shipped, modification or cancellation is not possible. Please contact our support team immediately for assistance.
What if my parcel is damaged or lost?
In rare cases of damage or loss, please raise a complaint within 48 hours of delivery or expected delivery date. Our team will investigate and assist as per company policy and coverage.
What delivery services do you provide?
We provide Domestic Courier Services, Express Delivery, B2B Logistics, E-Commerce Shipping Solutions, COD Services, and Franchise-based logistics solutions. Contact our support team for customized corporate logistics support.